How to cancel a Remodeled AI subscription (web and iPhone) | Remodeled AI
Página inicial do Remodeled AI
Entrar

How to cancel a Remodeled AI subscription, wherever you bought it.

Where you cancel depends on where you subscribed. A plan bought on remodeled.ai is cancelled on the website; a plan bought in the iPhone app is cancelled in your iPhone’s settings, because Apple bills it.

Updated

Empty room with tall arched windows and exposed wood ceiling beams
The same room furnished with a low sofa, plants, and a round coffee table
Made with Remodeled AI: beamed room, warm natural

Short answer

On the web, sign in at remodeled.ai, open Account and choose Cancel plan (or Manage subscription, which opens the billing portal). If you subscribed in the iPhone app, cancel in your iPhone’s Settings under your name, then Subscriptions. Either way the plan runs to the end of the period you paid for and is not charged again. If your receipt says “Remodel AI” without the “d”, that is a different app from a different company.

Cancel a plan you bought on the web

  1. Sign in at remodeled.ai with the account that pays for the plan.
  2. Open Account from the menu.
  3. Under Your plan, choose Cancel plan. Pick a reason if you like, then choose Cancel my plan. You may be offered a discount to stay first; you can take it or still choose Cancel my plan.
  4. If you don’t see Cancel plan, choose Manage subscription. It opens the billing portal, where you can cancel, change plans and download invoices.

Cancel a plan you bought in the iPhone app

Apple handles billing for plans bought in the app, so they can’t be cancelled from the website. Deleting the app does not cancel the subscription.

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions, then Remodeled.AI.
  3. Tap Cancel Subscription and confirm.

What happens after you cancel

  • You keep the plan until the end of the period. Credits, tools and styles stay until the date your plan would have renewed. You aren’t charged again.
  • Your account stays. You can still sign in and use a free account. Download any designs you want to keep: on a free account the Library keeps designs for 7 days.
  • You can change your mind. Before the end date, a web plan shows Keep my plan on the Account page, which turns renewal back on.

Paying for Remodel AI, not Remodeled AI?

Remodel AI (remodelai.io) is a separate app from a different company, with its own accounts and billing. Remodeled AI can’t see or cancel its subscriptions. It sells through the App Store and Google Play, so cancel it on iPhone in Settings, then your name, then Subscriptions; on Android in the Google Play Store, under your profile, Payments and subscriptions, then Subscriptions. Remodeled AI vs Remodel AI shows how to tell the two apart.

Common questions

How do I cancel Remodeled AI?
On the web: Account, then Cancel plan or Manage subscription. On iPhone: Settings, your name, Subscriptions, Remodeled.AI, Cancel Subscription.
Do I lose my credits straight away?
No. The plan runs to the end of the period you paid for, and is not charged again.
Can I get a refund?
Refunds follow the terms shown at checkout. Plans bought in the iPhone app are refunded by Apple at reportaproblem.apple.com. If a web charge looks wrong, email contact@remodeled.ai.
How do I delete my account as well?
In the iPhone app, under Account. On the web, email contact@remodeled.ai and we’ll delete it. Cancel any subscription first, because deleting an account does not cancel an App Store subscription.
I can’t find Remodeled AI in my subscriptions. Why?
Check which name your receipt shows. A plan bought on remodeled.ai is billed by Stripe and appears on your Account page, not in your iPhone’s Subscriptions. If the receipt says Remodel AI, it is a different app.

Still have a question?

Email contact@remodeled.ai with the email address on your account, and we’ll help with billing or cancelling.

Go to Account